HOURS & ADMISSION
ARTECHOUSE is open to the public only during the ongoing installation hours.
IMAGINARY WORLD OF THE NUTCRACKER | DEC 7, 2017 - JAN 7, 2018*
Daytime Admissions, All Ages | 10am-5pm (last entry 4pm)
Evening Admissions, Ages 21+ | Everyday 5:30pm-10:30pm (Sun-Thu) - 11:30pm (Fri & Sat)
*Holiday Hours: Please note we will be closed December 24th-25th for Christmas and December 31st-January 1st for New Years.
Tickets are required for all attending the installation and for all ages, except babies in body carriers. Our evening admissions are strictly ages 21 and over for all visitors.
We encourage buying tickets online ahead of time. A limited number of walk-in tickets are available at the door on a first-come, first-served basis only. Availability of walk-in tickets is not guaranteed. To ensure entry, please purchase your tickets in advance online.
For any additional questions, please see FAQ section below or contact tickets(at)artechouse(d0t)com
ARTECHOUSE will make a decision about closing due to inclement weather as far in advance as possible to assure the safety of our staff and visitors. Should we close for the day, we will update affected visitors via email as well as through ARTECHOUSE, website, Facebook and Twitter pages. ARTECHOUSE will not automatically close because the government or local school districts decide to shut down.
In the event that the metro shuts down or a visitor cannot safely arrive at ARTECHOUSE for their visit due to inclement weather, we will offer a courtesy one-time rebooking, based on availability.
If there is any issue in arriving for your visit, please email tickets(at)artechouse(dot)com immediately explaining your situation so we can work to accommodate your needs.
ARTECHOUSE is located at 1238 Maryland Ave SW, Washington, D.C. 20024, just few blocks away from the National Mall, the Smithsonian Metro Station (Independence Ave & 12th Street exit) and L'Enfant Plaza Station. It is accessible by Metro (via Orange, Blue, Silver, Yellow and Green subway lines), by taxi, and by car.
In addition to street parking and numerous commercial lots and garages, there is a parking garage next door to ARTECHOUSE on Maryland Ave SW. Make sure to check garage operating hours Click here for parking garages.
The Smithsonian Metro Station (on the Orange, Blue, and Silver lines) is the closest station to ARTECHOUSE. Make sure to use the Independence Ave & 12th Street exit. From there it is a 6 minute walk via 12th Street.
The L’Enfant Plaza Metro Station (Green, Yellow, Orange, Blue and Silver lines) is about a 7 minute walk. From here walk west from D Street and continue onto Maryland Ave SW.
If you are taking Circulator bus, make sure to hop on the National Mall route and exit at Jefferson Drive and 12th Street SW. Then walk a few blocks down 12th Street and turn right onto Maryland Ave SW.
We strive to accommodate visitors of all abilities. Our exhibit space is wheelchair accessible, with all areas served by an elevator and/or lift platform. Printed material is available for those individuals who are hard of hearing to substitute for any verbal introductions given to visitors. This can be requested from the staff at admissions desk upon arrival or with an email notice ahead of the visit.
The staff at the admissions desk is available to help and answer any questions about your visit. To inquire about or request any specific accessibility services, please contact us at tickets(at)artechouse(d0t)com, preferably at least two weeks in advance.
FOOD & BEVERAGE
We do not allow any outside food or beverages inside the art space, especially in open containers. Please dispose of any prior to your visit. Bottled water is permitted only in non-exhibit areas. No beverages are permitted on the main exhibit floor.
ARTECHOUSE is a smoke free art space. Smoking is prohibited on the premises (this includes E-Cigarettes and Vaporizers) while inside the confines of the building or within 25ft from the entrance.
BAGS, LUGGAGE & STROLLER POLICY
We request that you do not bring any large items for your visit. Suitcases, luggage, large backpacks, and bags larger than 16” are not permitted in the art space and cannot be checked in. Strollers are not permitted on the main exhibit floor; however, they can be left in our lobby area or coat room. Please note that our lobby area and coat room are unattended and are provided as a courtesy during your visit. ARTECHOUSE does not take any responsibility for any lost, missing, stolen or damaged items.
Offensive, abusive or threatening behavior or conduct, whether written, verbal or physical will not be tolerated. Behavior toward ARTECHOUSE guests or staff that create an intimidating, hostile or unsafe environment is strictly prohibited. We are committed to providing an exceptional experience for all our visitors. Please observe our guidelines and refrain from disruptive or unruly behavior. Visitors not observing guidelines will be asked to leave the premises immediately.
No running, no poking and no touching of the walls and hardware. We are excited to welcome kids of all ages to experience ARTECHOUSE; however, we request a higher and very hands-on supervision from parents/adults visiting with children under the age of 6. Though most of our installations are very interactive, not all installations are meant to be touched, rather moved and interacted with at a distance. They can be more fragile than they seem.
PHOTOGRAPHY & VIDEO
Visitors to ARTECHOUSE are permitted to take photographs and shoot videos for personal use only, except in specific installations where photography is not permitted or when ARTECHOUSE personnel deem photography disruptive.
Photographs, film, or videotape may not be taken of individuals without their express permission or, in the case of minors, without the express written permission of parents or legal guardians.
Commercial photography at ARTECHOUSE is prohibited. Personal photographs and videos are not to be used for commercial purposes. The use of tripods and camera extension poles is prohibited. NO FLASH.
Notice: Visitors may be filmed, photographed, or recorded by ARTECHOUSE for educational and promotional uses, including for posting on ARTECHOUSE’s and other public websites.
Professional photographers must arrange prior approval for all editorial photography, filming, or videotaping at ARTECHOUSE. ARTECHOUSE reserves the right to refuse admittance for photography and/or to change its Photo Policy without advance notice.
Have additional questions?
Please email our staff at tickets(at)artechouse(d0t)com or fill out the contact us form and we will try to get back to you as soon as possible. Unfortunately at the moment we do not offer customer support via phone, but we do check our emails frequently. Please note our weekends tend to be pretty busy, so make sure to allow enough time for a response.